

It’s unclear why Google decided to offer refunds. Google explains that it intends to process most refunds by January 18, 2023.
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The company will not refund Stadia Pro subscriptions. Google says you won’t even need to refund “most” pieces of hardware to be eligible for a refund.
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We will be refunding all Stadia hardware purchases made through the Google Store, and all game and add-on content purchases made through the Stadia store.Įligible refunds for purchases include the Stadia Controller, Founders Edition, Premiere Edition, and Play and Watch with Google TV packages bought through the Google Store. Vice President and General Manager of Google Stadia Phil Harrison said:

Despite reportedly spending over $10 million just to get the rights to a single game, the company will refund most Stadia-related purchases made through its storefront - presumably at a massive cost. Still, it’s heartening to see Google attempt to do right by its customers. In an unprecedented move, Google will refund most Stadia-related purchases to do right by its customers. To put this into perspective, the PlayStation Network has over 102 million monthly active users, while Xbox Live is home to over 100 million. A limited game selection, expensive monthly fees, and a slow trickle of features made Stadia a tough pill to swallow.Įven a company as powerful as Google couldn’t find success in the gaming space - even more so because it never quite understood its audience and - more importantly, the industry at large.Įarlier this year, Google Stadia reportedly had around 750,000 monthly active users, which was noticeably lower than the company’s target goal of 1 million. Why migrate from contemporary platforms such as PlayStation, Xbox, Steam, or Nintendo Switch to a service that has fewer choices with games that run worse?ĭespite featuring impressive technology that allowed players to enjoy many AAA games without the need for expensive hardware, the service itself was lacking.

Even when the service was announced, players were skeptical about its potential. The technology is impressive, sure, but most players simply aren’t ready for video game streaming, especially with inconsistent internet speeds in many areas around the world. Chesnot/Getty Images News/Getty ImagesĬloud gaming is still in its infancy, and it’s clear Google Stadia came at the wrong time. Google Stadia launched in 2019 and will shut down for good in 2023.
